Slate CRM Enrollment Architect & Ops Lead

Emerson College; Boston (MA); On-site; USD 81,278,000 - 90,109,000; Full time

Job summary

Emerson College in Boston seeks an Assistant Director of Enrollment Technology to orchestrate the Slate CRM platform, optimize enrollment operations, and ensure data accuracy across departments. You will partner with Admissions, Financial Aid, and Marketing to implement scalable solutions and data‑driven decisions throughout the enrollment lifecycle.

The role emphasizes building robust queries, reports, dashboards, and training materials, with strong emphasis on documentation and continuous

Qualifications

• Bachelor’s degree in IT, CS, IS, or related field.
• 3–5 years of hands‑on Slate CRM experience at advanced user level.

Responsibilities

• Lead Slate CRM configuration, maintenance, and optimization for enrollment operations.
• Build and maintain queries, reports, dashboards, datasets, and forms.
• Develop and manage communications plans, portals, and event registrations.
• Train users and maintain system documentation; promote best practices.

Skills

Analytical thinking

Project management

Communication skills

Education

Bachelor's degree in information technology / computer science / information systems or related field

Tools

Slate CRM

Job description

Emerson College in Boston seeks an Assistant Director of Enrollment Technology to orchestrate the Slate CRM platform, optimize enrollment operations, and ensure data accuracy across departments. You will partner with Admissions, Financial Aid, and Marketing to implement scalable solutions and data‑driven decisions throughout the enrollment lifecycle.

The role emphasizes building robust queries, reports, dashboards, and training materials, with strong emphasis on documentation and continuous