Strategic Services Account Executive

Cisco Systems, Inc; Oklahoma City (OK); On-site; USD 220,000 - 302,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with Cisco matching

Paid parental leave

Disability coverage

Restricted stock units (RSUs)

Job summary

Cisco Systems, Inc. is seeking a Chief Customer Outcomes and Services Strategist to drive the lifecycle of high-value services deals from discovery to closure. You will orchestrate cross-functional teams, engage executive buyers, and align technical solutions with measurable business outcomes.

In this role, you will oversee regional accounts, optimize sales forecasting, and lead renewal, upsell, and cross-sell initiatives across the recurring revenue business, shaping long-term customer value.

Qualifications

• 4+ years managing complex sales cycles spanning 6–18 months.
• Experience closing deals valued at $1M+.
• Proven service strategy experience: renewals, upsell, cross-sell.
• Experience using data to inform sales forecasting and identify opportunities.

Responsibilities

• Lead complex, high-value deals and negotiate service terms that align with objectives.
• Oversee accounts in a large or strategic region to build long-term service partnerships.
• Engage executive buyers by linking technical needs to business outcomes.
• Use data analysis to uncover opportunities, identify service gaps, and forecast weekly to quarterly commitments.
• Drive cross-functional collaboration to execute account planning and lifecycle selling.

Skills

Sales strategy

Executive engagement

Data analysis

Forecasting

Cross-functional collaboration

Education

Bachelor’s degree + 7 years experience / Master’s +4 / PhD +1

Job description

Cisco Systems, Inc. is seeking a Chief Customer Outcomes and Services Strategist to drive the lifecycle of high-value services deals from discovery to closure. You will orchestrate cross-functional teams, engage executive buyers, and align technical solutions with measurable business outcomes.

In this role, you will oversee regional accounts, optimize sales forecasting, and lead renewal, upsell, and cross-sell initiatives across the recurring revenue business, shaping long-term customer value.