Strategic Service Sales Pro for Building Systems

Johnson Controls, Inc.; Seattle (WA); On-site; USD 55,000 - 83,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Service Sales Representative to promote and sell planned service agreements for commercial building systems.

You will build long-term customer relationships and grow service revenue across fire alarm, suppression, sprinkler, security, sound, and inspection solutions. You will prospect, qualify, and close deals by understanding customer needs, delivering practical estimates, and coordinating with the service team to identify upgrade opportunities.

Qualifications

• Degree or equivalent work experience (5 years).
• Minimum 5 years of B2B sales experience.
• Experience selling a service, intangible, or technical product.
• Experience prospecting, qualifying, solution selling, and closing deals.
• Ability to work in a matrix environment with minimal direction and meet quota-based performance expectations.
• Strong professional communication, interpersonal, and time management skills.
• Proficiency with personal computers, including Windows and Oracle systems.
• Ability and willingness to work as a teammate and collaborate effectively with others.

Responsibilities

• Promote and sell service agreements for commercial building systems and related services.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Follow up on leads and use marketing strategies to develop new opportunities.
• Assess customer needs and develop a sales strategy that aligns with their priorities and Johnson Controls offerings.
• Close sales to meet plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimate development and proposal accuracy.
• Maintain complete and accurate records of sales activity, correspondence, expenses, and competitive activity.
• Submit sales reports and related documentation in a timely and accurate manner.
• Develop strong customer relationships that support long-term retention and service alignment.
• Partner with the service team to identify leads for service and equipment or device upgrades.

Skills

B2B sales

Prospecting

Qualifying

Solution selling

Closing deals

Communication

Time management

Team collaboration

Education

Bachelor’s degree in a technical or business discipline

Tools

Salesforce

Oracle

Windows

Job description

Johnson Controls, Inc. is seeking a Service Sales Representative to promote and sell planned service agreements for commercial building systems.

You will build long-term customer relationships and grow service revenue across fire alarm, suppression, sprinkler, security, sound, and inspection solutions. You will prospect, qualify, and close deals by understanding customer needs, delivering practical estimates, and coordinating with the service team to identify upgrade opportunities.