Senior SAP Program Manager — West Market Unit

SAP SE; Iowa; Hybrid; USD 140,000 - 190,000; Full time

Job summary

SAP SE's Customer Value Group seeks a senior program leader to drive end-to-end delivery of complex SAP engagements. Based in Palo Alto, you will collaborate with global accounts and cross-regional teams to deliver scalable outcomes.

You will mentor project managers, shape delivery models, manage risk, budgets, and timelines, and represent executive-level stakeholders to secure successful outcomes. This role requires strategic thinking and comfort with AI tools as part of modern delivery.

Qualifications

• Experience leading complex customer programs in enterprise environments.
• Ability to forecast, manage budgets, and track revenue across programs.
• Proven track record delivering SAP solutions in large organizations.

Responsibilities

• Own end-to-end program planning: scope, schedule, budget, quality.
• Define delivery models including on-site and remote work scenarios.
• Build relationships with senior stakeholders and resolve escalations.
• Lead proposals and support business development for SAP engagements.
• Mentor project managers and support people development with line managers.

Skills

Program management

Stakeholder influence

Delivery excellence

Forecasting

Revenue tracking

Executive relationships

Risk management

Delivery models

Bachelor's degree

Strategic thinking

Education

Bachelor's degree

Job description

SAP SE's Customer Value Group seeks a senior program leader to drive end-to-end delivery of complex SAP engagements. Based in Palo Alto, you will collaborate with global accounts and cross-regional teams to deliver scalable outcomes.

You will mentor project managers, shape delivery models, manage risk, budgets, and timelines, and represent executive-level stakeholders to secure successful outcomes. This role requires strategic thinking and comfort with AI tools as part of modern delivery.