Strategic SAP Program Manager – West Market

SAP SE; Newport Beach (CA); Presencial; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

SAP SE in Palo Alto is seeking a Senior Program Manager to lead complex customer engagements and multi-project lifecycles, mentoring teams and shaping delivery models including on-site and remote options. You will drive governance, forecasting, and strategic delivery initiatives with a focus on long-term customer satisfaction.

The role requires experience in enterprise environments, strong executive stakeholder skills, and comfort with AI-enabled processes to improve delivery efficiency.

Formación

• Bachelor's degree or equivalent work experience.
• Experience leading complex customer programs and managing escalations.
• Ability to influence stakeholders and drive consistent outcomes.

Responsabilidades

• Own interaction and program planning end-to-end: scope, schedule, budget, and quality from kickoff through completion.
• Define and shape delivery models for customer engagements, including on-site and remote approaches.
• Build forward-thinking relationships with senior stakeholders and address issues affecting outcomes.
• Lead proposal and offer development to support business development and win SAP engagements with managed risk.
• Carry responsibility across Opportunity Management, Delivery, Business Development, Coaching/Mentoring, and Knowledge Management.
• Mentor project managers and support people development activities.

Conocimientos

Program management

Stakeholder management

Delivery leadership

Budget forecasting

Risk management

Executive relationships

Educación

Bachelor's degree or equivalent

Herramientas

SAP

Descripción del empleo

SAP SE in Palo Alto is seeking a Senior Program Manager to lead complex customer engagements and multi-project lifecycles, mentoring teams and shaping delivery models including on-site and remote options. You will drive governance, forecasting, and strategic delivery initiatives with a focus on long-term customer satisfaction.

The role requires experience in enterprise environments, strong executive stakeholder skills, and comfort with AI-enabled processes to improve delivery efficiency.