Strategic SAP Account Manager (SaaS)

Blackline Systems Inc; United States; On-site; USD 119,000 - 140,000; Full time

Benefits offered by this job

Incentive programs

Health and wellness plans

Job summary

BlackLine is seeking an Account Manager, SAP in the United States to advocate for clients and drive revenue across the lifecycle. You will manage executive relationships from VP to CFO level, coordinating with Sales, Implementations, Training, and Support to meet client expectations and renewals.

You will target annual rev growth, expand contracts, and coordinate strategies with Legal and Sales Admin for documentation. Travel up to 40% is expected.

Qualifications

• 5+ years’ account management or sales experience.
• Bachelor’s degree or MBA preferred in business/finance/IT.
• Strong relationship-building and consultative selling skills.
• Experience selling to CFOs and finance departments.
• Excellent communication and analytical abilities.
• Willingness to travel up to 40%.

Responsibilities

• Manage client relationship throughout lifecycle of account as a dedicated resource.
• Ensure client satisfaction and client retention.
• Schedule and complete weekly activities, contacting clients regularly.
• Maintain account data in CRM and stay current on activity.
• Monitor client business changes (mergers, acquisitions, etc.).
• Help establish sales strategies to expand business and update opportunities.
• Achieve monthly sales targets and recurring revenue quotas.
• Collaborate with Customer Success and other teams to ensure timely delivery.
• Create and maintain Client Roadmap with goals and usage.
• Sell additional users, upgrades, migrations, and renewals; prepare docs.
• Encourage client adoption of BlackLine products and services.
• Coordinate with management to resolve billing and issues.
• Provide Marketing with qualified testimonial leads.
• Follow up on community moderation actions.
• Attend Client Roundtables and User Conference.

Skills

Account management

Sales

Relationship-building

Consultative selling

CFO/Finance knowledge

Communication

Education

Bachelor’s/MBA in Business or Finance

Job description

BlackLine is seeking an Account Manager, SAP in the United States to advocate for clients and drive revenue across the lifecycle. You will manage executive relationships from VP to CFO level, coordinating with Sales, Implementations, Training, and Support to meet client expectations and renewals.

You will target annual rev growth, expand contracts, and coordinate strategies with Legal and Sales Admin for documentation. Travel up to 40% is expected.