Strategic Salesforce Program Manager — Global Delivery

Simplus

Providence (RI)

On-site

USD 115,000 - 155,000

Full time

14 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Simplus is seeking a Salesforce Program Manager to lead complex Salesforce programs and oversee multi-workstream initiatives. You will bridge business stakeholders and technical teams to ensure timely, on-budget delivery aligned with Salesforce best practices.

The ideal candidate has 5+ years of enterprise program management experience with Salesforce implementations and a strong grasp of Sales, Service, and Experience Clouds. Join a global team delivering impactful Salesforce solutions.

Qualifications

Bachelor's degree or equivalent professional experience.
5+ years of experience managing enterprise programs.
Experience leading Salesforce implementation, transformation, or optimization programs.
Strong understanding of Salesforce Sales/Service/Experience Clouds.
Experience managing multiple projects and cross-functional teams.
Knowledge of Agile, Scrum, Waterfall, and hybrid delivery methods.
Experience with Jira and Microsoft Project.
Familiarity with Salesforce integrations, data migrations, release management, and SDLC processes.
Strong budget oversight, forecasting, and resource planning.
Excellent leadership and executive communication and stakeholder management.

Responsibilities

Lead large-scale Salesforce programs and portfolios across multiple projects and workstreams.
Define program scope, objectives, governance structures, and delivery roadmaps.
Partner with executives, stakeholders, and technical teams to align initiatives with priorities.
Act as liaison between business teams, Salesforce architects, developers, and delivery leadership.
Drive program planning, budgeting, resource management, risk tracking, and prioritization.
Coordinate cross-functional teams using Agile, Scrum, Waterfall, or hybrid methods.
Maintain detailed program plans, milestones, and executive updates.
Identify and mitigate program risks, issues, and dependencies.
Monitor budgets, timelines, resource utilization, and outcomes.
Lead governance forums, steering committees, and reviews.
Oversee QA, UAT, release management, and deployment readiness.
Support change management, training, adoption, and post-launch stabilization.
Ensure governance, security standards, and Salesforce best practices.