Salesforce Scrum Master - Agile Delivery Lead

Simplus; Alpharetta (GA); On-site; USD 120,000 - 150,000; Full time

Job summary

Simplus, now part of Infosys, is seeking an experienced Salesforce Scrum Master to lead Agile delivery teams supporting Salesforce initiatives across the organization. The ideal candidate will facilitate Agile ceremonies, remove delivery impediments, coach teams on Scrum best practices, and ensure successful delivery of Salesforce-based solutions.

Strong stakeholder management and Salesforce experience are essential.

Qualifications

• Bachelor's degree in Computer Science, IT, Business, or related field.
• 5+ years of experience as a Scrum Master supporting Agile software delivery teams.
• Hands-on experience supporting Salesforce projects and implementations.
• Strong understanding of Scrum, Agile frameworks, and Agile delivery practices.

Responsibilities

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-Ups, Sprint Reviews, and Retrospectives.
• Guide teams in Agile and Scrum best practices to maximize productivity and delivery quality.
• Track sprint progress, velocity, and team performance metrics.
• Ensure teams adhere to Definition of Ready (DoR) and Definition of Done (DoD).
• Foster a culture of continuous improvement and self-organization.
• Support delivery of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and related platforms.
• Coordinate backlog refinement and sprint planning activities.
• Manage dependencies across teams and initiatives.
• Assist in release planning and deployment readiness activities.
• Act as the primary facilitator between business and technology teams.
• Proactively identify and remove blockers impacting delivery.
• Manage delivery risks, issues, and escalations.
• Communicate project status, sprint outcomes, and key metrics to stakeholders.
• Coach teams and stakeholders on Agile methodologies and Scrum principles.
• Drive improvements in team maturity, collaboration, and delivery predictability.
• Analyze sprint metrics and recommend process enhancements.
• Champion Agile transformation initiatives where applicable.

Skills

Scrum Master

Agile methodologies

Communication

Cross-functional collaboration

Problem solving

Agile coaching

Education

Bachelor's degree in Computer Science, IT, Business, or related field

Tools

Jira

Confluence

Job description

Simplus, now part of Infosys, is seeking an experienced Salesforce Scrum Master to lead Agile delivery teams supporting Salesforce initiatives across the organization. The ideal candidate will facilitate Agile ceremonies, remove delivery impediments, coach teams on Scrum best practices, and ensure successful delivery of Salesforce-based solutions.

Strong stakeholder management and Salesforce experience are essential.