Strategic Sales Support Specialist

Mac Papers and Packaging; Lithia Springs (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Mac Papers + Packaging in Lithia Springs, GA is seeking an Atlanta Sales Full Time Professional to provide high-level sales support to the Regional VP of Sales. You will help prepare presentations, manage CRM data, coordinate meetings, and track opportunities to help meet regional targets.

The ideal candidate has a bachelor's degree or equivalent, 5 years of sales support experience, and strong MS Office skills, with excellent communication and organizational abilities in a fast-paced

Qualifications

• Bachelor's degree or equivalent combination of education and related work experience.
• 5 years of proven sales support experience.
• Familiarity with CRM and ERP systems preferred.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Highly organized and detail-oriented with the ability to prioritize and complete assignments in a fast-paced environment.
• Strong interpersonal, oral, and written communication skills with a customer-focused approach.

Responsibilities

• Provide direct administrative and operation support to the VP of Regional Sales.
• Assist in the preparation of sales presentations, proposals, contracts, and customer correspondence.
• Assist with onboarding and training of new hires.
• Coordinate sales meetings, customer visits, trade shows, and other sales-relates events.
• Monitor and maintain sales pipelines, opportunities, and customer records within the CRM system.
• Support sales initiatives by tracking action items, deadlines, and follow-up activities.
• Prepare account briefs before customer visits, including purchase history, open opportunities, and outstanding issues, so representatives arrive informed.
• Follow up on leads, quotes, and customer commitments generated in the field to make sure they are acted on and closed out.
• Monitor field sales activity and CRM entries, flagging gaps or stalled opportunities to the VP of Regional Sales.
• Track customer issues raised during field visits through to resolution, coordinating with operations, customer service, and other departments.
• Assist in maintaining accurate customer information and sales documentation.
• Track sales goals, performance metrics, and regional business trends.
• Manage calendars, travel arrangements, expense reports, and meeting logistics for the Regional Sales VP.
• Support special projects and process improvement initiatives as assigned.
• Other duties as required.

Skills

Strong communication

Organizational skills

Customer-focused

Team player

Education

Bachelor's degree or equivalent

5 years sales support experience

Tools

CRM systems

ERP systems

Microsoft Office (Word, Excel, Outlook)

Job description

Mac Papers + Packaging in Lithia Springs, GA is seeking an Atlanta Sales Full Time Professional to provide high-level sales support to the Regional VP of Sales. You will help prepare presentations, manage CRM data, coordinate meetings, and track opportunities to help meet regional targets.

The ideal candidate has a bachelor's degree or equivalent, 5 years of sales support experience, and strong MS Office skills, with excellent communication and organizational abilities in a fast-paced