Strategic Sales Operations Lead – Forecasting & Growth

RingCentral, Inc; Denver (CO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

401k match

ESPP

Paid time off

Parental leave

Commuter benefits

Employee assistance program

Life insurance

Wellbeing programs

Job summary

RingCentral, Inc. is seeking a Sales Operations Manager to support Acquisition sales teams (BDR and Acquisition). You will partner with sales leadership to forecast, plan, design territories, set quotas, and optimize lead routing.

This role emphasizes turning data into actionable recommendations and managing recurring reporting cycles. You will collaborate across Finance, Deal Desk, Sales Enablement, and Marketing, building dashboards and ensuring CRM data hygiene to improve GTM execution.

Qualifications

• 10+ years in Sales Operations or similar analytical role.
• Experience with forecasting, territory/quota design, or AOP processes.
• Lead routing optimization experience.
• Interest in AI workflows using Claude/OpenAI.
• Proficient in Excel/Google Sheets; experience with Salesforce/Tableau/Sigma a plus.
• Excellent communication and collaboration with sales leadership.
• Highly organized, detail-oriented, able to manage recurring deliverables.
• SaaS/high-tech sector experience is a plus.
• Bachelor's degree in Business, Finance, or Analytics.

Responsibilities

• Own and manage the weekly sales forecasting cadence for Acquisition org.
• Support annual planning: target-setting, capacity modeling, headcount planning.
• Design and maintain territory models for balanced coverage.
• Support quota setting methodology and allocation.
• Own and optimize lead routing logic and processes.
• Partner with Acquisition sales leaders; handle ad hoc analyses.
• Manage weekly, monthly, quarterly reporting cycles.
• Build dashboards highlighting trends, risks, opportunities.
• CRM data hygiene and process documentation improvements.
• Collaborate with Finance/Deal Desk/Sales Enablement/Marketing.
• Contribute to strategic projects for scale and growth.

Skills

Forecasting

Territory design

Quota setting

Lead routing

Salesforce

Excel/Sheets modeling

BI tools

Data analysis

Communication

Cross-functional collaboration

Education

Bachelor's degree (Business/Finance/Analytics)

Tools

LeanData

Chili Piper

Salesforce routing

Job description

RingCentral, Inc. is seeking a Sales Operations Manager to support Acquisition sales teams (BDR and Acquisition). You will partner with sales leadership to forecast, plan, design territories, set quotas, and optimize lead routing.

This role emphasizes turning data into actionable recommendations and managing recurring reporting cycles. You will collaborate across Finance, Deal Desk, Sales Enablement, and Marketing, building dashboards and ensuring CRM data hygiene to improve GTM execution.