Sales Ops Lead, Acquisition & Forecasting

RingCentral, Inc; Belmont (CA); On-site; USD 118,000 - 144,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401K match

Employee stock purchase plan (ESPP)

Paid time off & parental leave

Wellness programs

Job summary

RingCentral, Inc. is seeking a Sales Operations Manager to partner with Acquisition sales leadership, translating data into actionable guidance across forecasting, territory design, quota setting, and lead routing.

This role offers visibility into the business and requires strong analytical chops and collaboration with finance, deal desks, and marketing. The ideal candidate brings 10+ years in Sales/ Revenue Operations, deep forecasting, and experience with Salesforce and BI tools.

Qualifications

• 10+ years of experience in Sales Operations or Revenue Operations, ideally in BDR/Acquisition sales.
• Hands-on experience with forecasting, territory design, and annual operating planning.
• Strong knowledge of lead routing tools and optimizing flow across sales teams.
• Experience with AI workflows and data-driven decision making.
• Proficiency in Excel/Google Sheets; familiarity with Salesforce and BI tools is a plus.
• Excellent communication and organizational skills; able to partner with senior sales leadership.

Responsibilities

• Own weekly forecasting cadence for Acquisition org and ensure pipeline hygiene.
• Support annual planning, target setting, capacity modeling, and headcount planning.
• Design territory models for balanced coverage across BDR and Acquisition teams.
• Support quota setting methodology and allocation to align with bookings targets.
• Own and optimize lead routing across inbound/outbound leads for BDR/Acquisition.
• Serve as Sales Ops partner to Acquisition leaders; handle ad hoc analyses and actions.
• Manage recurring reporting cycles and build dashboards highlighting trends and risks.
• Ensure CRM data hygiene and document sales processes; improve workflows and routing rules.
• Collaborate with Finance, Deal Desk, Enablement, and Marketing on GTM execution.
• Contribute to strategic projects for growth of the Acquisition motion.

Skills

Sales forecasting

Territory design

Quota setting

Lead routing

Data analysis

CRM (Salesforce)

Excel/Google Sheets

Cross-functional collaboration

Communication

Education

Bachelor's degree

Tools

Salesforce

Tableau

Sigma

LeanData

Chili Piper

Job description

RingCentral, Inc. is seeking a Sales Operations Manager to partner with Acquisition sales leadership, translating data into actionable guidance across forecasting, territory design, quota setting, and lead routing.

This role offers visibility into the business and requires strong analytical chops and collaboration with finance, deal desks, and marketing. The ideal candidate brings 10+ years in Sales/ Revenue Operations, deep forecasting, and experience with Salesforce and BI tools.