Sales Operations Lead - Forecasting, Territory & Quotas

RingCentral; United States; Remote; USD 118,000 - 144,000; Full time

Benefits offered by this job

Healthcare benefits

HSA/FSAs

401k match

Paid time off

Parental leave

Life insurance

Job summary

RingCentral is seeking a Sales Operations Manager to support Acquisition sales (BDR and Acquisition sellers) with forecasting, planning, territory design, quota setting, and lead routing. This role partners with sales leadership to translate data into actionable recommendations and runs weekly, monthly, and quarterly reporting.

You will build dashboards, ensure CRM data hygiene, and collaborate with Finance, Deal Desk, Sales Enablement, and Marketing to scale the Acquisition motion.

Qualifications

• 10+ years of experience in Sales Operations or related analytical role.

Responsibilities

• Own and manage the weekly sales forecasting cadence for Acquisition org.
• Support annual planning: target-setting, capacity modeling, market sizing.
• Design and maintain territory models for balanced coverage.
• Support quota setting methodology and allocation.
• Own and optimize lead routing logic and processes.
• Build dashboards and reporting to surface trends and risks.

Skills

Sales forecasting

Territory design

Quota setting

Lead routing

Analytics

Excel/Sheets

Salesforce

BI tools

Communication

Project management

Education

Bachelor’s degree

Tools

LeanData

Chili Piper

Salesforce

Tableau

Sigma

Job description

RingCentral is seeking a Sales Operations Manager to support Acquisition sales (BDR and Acquisition sellers) with forecasting, planning, territory design, quota setting, and lead routing. This role partners with sales leadership to translate data into actionable recommendations and runs weekly, monthly, and quarterly reporting.

You will build dashboards, ensure CRM data hygiene, and collaborate with Finance, Deal Desk, Sales Enablement, and Marketing to scale the Acquisition motion.