Strategic Sales Operations Lead

American Airlines Inc.; United States; Remote; USD 88,000 - 164,000; Full time

Benefits offered by this job

The #TeamGBT Experience

Travel perks

Learning platform access

Inclusion groups

Job summary

Amex GBT is seeking a Sales Operations Manager to own high-impact projects across sales process design, systems, forecasting, and analytics. You will partner with sales leadership to translate ambiguous problems into scalable solutions, improving productivity and go-to-market effectiveness.

You will design end-to-end processes, manage forecasting cadence, lead territory design, and optimize GTM tools like Gong and Salesforce. A data-driven, collaborative partner is essential.

Qualifications

• Distill complex problems into actionable requirements for sales leadership.
• Design and improve end-to-end sales processes from lead routing to forecasting.
• Partner with Marketing, Solutions, Pricing, and Analytics for end-to-end customer journey.

Responsibilities

• Distill complex business problems into simplified, actionable requirements.
• Design end-to-end sales processes from lead routing to contracting.
• Build and refine sales forecasting methodology and cadence.

Skills

Sales process design

Forecasting methodology

Territory design

Sales analytics

Excel/data modeling

Stakeholder communication

Salesforce proficiency

Education

Bachelor's degree in Business/Finance/Economics

Tools

Gong

Outreach

6sense

ZoomInfo

Job description

Amex GBT is seeking a Sales Operations Manager to own high-impact projects across sales process design, systems, forecasting, and analytics. You will partner with sales leadership to translate ambiguous problems into scalable solutions, improving productivity and go-to-market effectiveness.

You will design end-to-end processes, manage forecasting cadence, lead territory design, and optimize GTM tools like Gong and Salesforce. A data-driven, collaborative partner is essential.