Strategic Sales Executive - Lab Services & Chromatography

RXinsider LTD.; United States; On-site; USD 95,000 - 110,000; Full time

Job summary

Pace is seeking a field-facing Sales Representative to drive promotion and sales of Pace services, including instrument calibration, maintenance, and repair, within an assigned territory. The role emphasizes building relationships and retaining customers.

You will engage with customers, negotiate terms, and provide expert guidance on service features, backed by strong product knowledge and industry experience.

Qualifications

• Bachelor's degree in business, chemistry, operations, or a closely related field with 3–5 years of customer support or sales experience.
• Experience with complex programs or operations and customer-focused roles.
• Strong communication and relationship-building skills; ability to travel as needed.

Responsibilities

• Increase market share through new business growth and wallet share with existing customers in the territory.
• Visit customer sites to assess needs and promote Pace services.
• Negotiate prices or terms of sales or service agreements; quote prices and terms.
• Discuss how Pace services meet customer needs with clients and prospects.
• Provide analyses and guidance to customers and management on sales policies and programs.
• Develop recommendations on service features based on customer needs and capabilities.
• Coordinate responses to customer feedback and required resources.
• Analyze sales data and trends to present results and recommendations.
• Ensure accuracy of sales and operational databases and reports; audit as needed.
• Support development of project objectives, budgets, and timelines; present to management.
• Interpret policies and regulations and apply them to daily work.
• Contribute to department efficiency as an active team member.

Skills

B2B sales

Relationship building

Travel up to 30%

Valid driver’s license

MS Office (Excel)

Salesforce

Chromatography experience

Service sales

Education

Bachelor's degree in business, chemistry, operations, or related field

Tools

Salesforce

MS Excel

Chromatography

Job description

Pace is seeking a field-facing Sales Representative to drive promotion and sales of Pace services, including instrument calibration, maintenance, and repair, within an assigned territory. The role emphasizes building relationships and retaining customers.

You will engage with customers, negotiate terms, and provide expert guidance on service features, backed by strong product knowledge and industry experience.