Strategic SaaS Account Manager (Remote)

AlphaSense; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Performance-based bonus

Equity

Generous benefits program

Job summary

AlphaSense is seeking an Account Manager, Corporate to develop three-dimensional relationships with customers and grow our corporate book of business. You will serve as the main contact for inbound queries, outbound engagement, relationship updates, and renewal discussions.

You will collaborate with account executives to identify new opportunities, surface value stories, and partner with internal teams to maximize product adoption and client success.

Qualifications

• You have a strong ability to develop instant rapport with new people and you've demonstrated success at managing and growing relationships within Fortune 1000 clients.
• You are a subject matter expert, with strong business acumen and effective processes.
• You understand our business: a rapidly growing SaaS company with best practices for client engagement.

Responsibilities

• Maximize retention rate across the book of business.
• Increase and drive adoption of AlphaSense solutions into other business units to uncover opportunities.
• Identify revenue at risk to prevent churn and forecast retention rates.
• Collaborate with Account Executives to identify growth opportunities within the book of business.
• Cultivate relationships with users and key stakeholders to position AlphaSense as a business partner.

Skills

Relationship-driven

Strong communicator

Commercially accountable

Energetic and Creative

Job description

AlphaSense is seeking an Account Manager, Corporate to develop three-dimensional relationships with customers and grow our corporate book of business. You will serve as the main contact for inbound queries, outbound engagement, relationship updates, and renewal discussions.

You will collaborate with account executives to identify new opportunities, surface value stories, and partner with internal teams to maximize product adoption and client success.