Strategic SaaS Account Manager – Named Accounts

STARLIMS Corporation; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

STARLIMS Corporation is seeking an Account Manager to lead a portfolio of named customer accounts. You will manage the commercial relationship end-to-end, drive renewals, and identify opportunities for new business within your book.

You will work to understand customer goals, anticipate needs, and translate them into durable, long-term commitments while collaborating with cross-functional teams to deliver tailored solutions.

Qualifications

• Experience owning named accounts within software sales and driving renewal opportunities.
• Proven ability to retain and grow revenue across an existing customer base.
• Strong communication with both technical and business stakeholders throughout the deal cycle.
• Proficient in CRM hygiene, forecasting, and documentation.

Responsibilities

• Own as the primary commercial contact for named accounts and manage overall relationship health.
• Secure renewals, negotiate long-term contracts, and grow account profitability.
• Maintain direct customer contact and proactively address signals of risk.
• Develop strategic account plans and map paths to upsell and cross-sell opportunities.
• Collaborate with sales specialists, Customer Success, Finance and Deal Desk on deals.
• Own the pipeline end-to-end and provide accurate forecasts.

Skills

Account management

Sales process discipline

CRM proficiency

Excellent communication

Relationship building

Forecasting & pipeline management

Negotiation

Education

Bachelor's degree in science, IT, or business

Tools

Salesforce

Job description

STARLIMS Corporation is seeking an Account Manager to lead a portfolio of named customer accounts. You will manage the commercial relationship end-to-end, drive renewals, and identify opportunities for new business within your book.

You will work to understand customer goals, anticipate needs, and translate them into durable, long-term commitments while collaborating with cross-functional teams to deliver tailored solutions.