Strategic SaaS Account Manager

AccountMakers; Atlanta (GA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

AccountMakers is seeking an Account Manager to lead a portfolio of business customers across the Atlanta Metropolitan Area. The role focuses on building trusted relationships, expanding value, and driving measurable outcomes with our cloud-based solutions.

You will collaborate with Customer Success, Implementation, Product, Support, and Sales to deliver an exceptional customer experience, manage renewals, adoption, and growth opportunities, and contribute to long-term revenue growth.

Qualifications

• 2-5 years in account management or related customer-facing role.
• Experience with SaaS or cloud software environments preferred.
• Ability to manage renewals, adoption, retention, and growth opportunities.

Responsibilities

• Serve as primary contact for existing customers and maximize platform value.
• Conduct regular business reviews and coordinate with internal teams.
• Identify opportunities for account growth and manage cross-functional collaboration.

Skills

Account management

SaaS experience

CRM systems

Cross-functional collaboration

Renewals & growth

Communication skills

Tools

Salesforce

HubSpot

Gainsight

Job description

AccountMakers is seeking an Account Manager to lead a portfolio of business customers across the Atlanta Metropolitan Area. The role focuses on building trusted relationships, expanding value, and driving measurable outcomes with our cloud-based solutions.

You will collaborate with Customer Success, Implementation, Product, Support, and Sales to deliver an exceptional customer experience, manage renewals, adoption, and growth opportunities, and contribute to long-term revenue growth.