Strategic SaaS Account Manager

Rippling; San Francisco (CA); On-site; USD 170,000 - 190,000; Full time

Job summary

You will own a multi-stakeholder sales process, grow revenue, and negotiate contracts while collaborating with cross-functional teams to ensure long-term customer success.

Qualifications

• 3+ years of SaaS experience in account management or sales.
• Track record of consistently meeting and exceeding quota.
• Able to manage long sales cycles and multiple stakeholders.
• Strong discovery and demo meeting skills.
• Proven ability to build and maintain long-term relationships.
• Excellent communication and interpersonal skills.
• New logo sales/account executive experience is a plus.

Responsibilities

• Assist customers consolidating tech stacks to Rippling.
• Engage customers via lifecycle events: go-live, reviews, renewals.
• Lead initiatives to drive adoption, retention, and revenue growth.
• Consult with clients on HR/IT/Finance/global workforce needs.
• Navigate the sales process with remote meetings and multiple stakeholders.
• Negotiate and coordinate procurement and contracts.
• Build a pipeline of cross-sales, upgrades, and renewals to quarterly targets.
• Develop knowledge of Rippling products and adoption playbooks.
• Collaborate with Technical Account Manager to align client strategy.

Skills

SaaS sales

Account management

Quota attainment

Communication

Job description

You will own a multi-stakeholder sales process, grow revenue, and negotiate contracts while collaborating with cross-functional teams to ensure long-term customer success.