Mid-Market SaaS Growth Account Manager

Rippling; San Francisco (CA); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Benefits

Equity

Job summary

Rippling is hiring an Account Manager for Mid-Market Standalone (Growth) to manage a strategic SaaS sales cycle as an advisor to customers consolidating their tech stack on Rippling.

In this role you will expand adoption, renewals, and revenue by cross-sells and upgrades, and coordinate with a Technical Account Manager and cross-functional teams to ensure customer success. Based in San Francisco with benefits + equity.

Qualifications

• 3+ years of SaaS experience in account management or sales.
• Track record of meeting/exceeding quota with product sales and upgrades.
• Ability to run a structured sales process and discovery.
• Proven skills in building long-term commercial relationships.
• Excellent communication and organizational skills.

Responsibilities

• Assist customers using Rippling for specific product suites to realize full platform potential.
• Proactively engage customers via lifecycle events: go live, reviews, renewals.
• Lead initiatives to meet adoption, retention, and revenue growth targets.
• Consult with clients to understand HR, IT, and finance needs with a solutions-based approach.
• Navigate sales processes by building relationships with multiple stakeholders remotely.
• Coordinate procurement and contract execution.
• Develop pipeline for cross-sells, upgrades, and renewals to quarterly targets.
• Demonstrate knowledge of Rippling products through adoption playbooks and prospecting.
• Partner with Technical Account Manager to devise account plans and strategies.

Skills

SaaS account management

Quota attainment

New logo sales

Sales discovery

Relationship management

Strong communicator

Organized

Job description

Rippling is hiring an Account Manager for Mid-Market Standalone (Growth) to manage a strategic SaaS sales cycle as an advisor to customers consolidating their tech stack on Rippling.

In this role you will expand adoption, renewals, and revenue by cross-sells and upgrades, and coordinate with a Technical Account Manager and cross-functional teams to ensure customer success. Based in San Francisco with benefits + equity.