Strategic Revenue & GTM Operations Leader

Persistent Systems; Bridgewater (MA); On-site; USD 100,000 - 160,000; Full time

Job summary

Persistent Systems is seeking a Sales Operations leader to own forecasting, cadence design, and reporting for a go-to-market organization on the East Coast. You will partner with Sales, Finance, and Marketing to design quotas, territory plans, and capacity models while driving data governance and CRM excellence.

You will lead a cross-functional team, manage pipeline reviews, and implement end-to-end sales processes and enablement to ensure accurate, trusted numbers reach executive leadership.

Qualifications

• Bachelor's degree in Business, Finance, Analytics, Engineering, or a related field; MBA a plus.
• 6–10 years in Sales Operations, Revenue Operations, or a closely related function, including at least 2 years managing people or leading a team.
• Track record of owning a forecast process end to end for a sales organization of meaningful scale.
• Deep, hands‑on expertise with Salesforce (or equivalent CRM)
• Experience leading territory, quota, and capacity planning cycles alongside Sales and Finance leadership.
• Strong analytical and modeling skills, with the judgment to know which analysis will actually change a decision.
• Experience leading a system implementation or significant process change through to adoption.

Responsibilities

• Own the end-to-end forecast process: cadence design, submission discipline, consolidation, and the quality of what reaches executive leadership.
• Drive improvement in forecast accuracy over time — diagnose where calls break down and hold sales leaders to a consistent methodology.
• Run pipeline inspection and deal review cadence; define the coverage, velocity, and health metrics the business manages to.
• Own the reporting layer for the sales organization — from sales head to sales leaders through to rep-level dashboards — and ensure one trusted version of the numbers.
• Lead the annual go-to-market planning cycle in partnership with Sales Leadership and Finance — segmentation, territory design, quota setting, and capacity modeling.
• Partner with Finance and HR on sales compensation plan design, quota administration, and resolution of escalated commission issues.
• Translate revenue targets into an operational plan the sales organization can actually execute against.
• Own the GTM technology roadmap — CRM - Salesforce
• Set and enforce data governance standards across the CRM; be accountable for data quality as a managed outcome, not a periodic clean-up.
• Define and continuously improve the end-to-end sales process — stage definitions, qualification standards, approval thresholds, and deal desk workflow.
• Own sales onboarding and ongoing enablement on process and systems, and drive adoption of the changes you introduce.

Skills

Forecasting

Sales Operations

Data analysis

CRM systems

Team leadership

Analytical modeling

Education

Bachelor's degree in Business/Finance/Analytics

MBA

Tools

Salesforce

Power BI

Tableau

Looker

SQL

Job description

Persistent Systems is seeking a Sales Operations leader to own forecasting, cadence design, and reporting for a go-to-market organization on the East Coast. You will partner with Sales, Finance, and Marketing to design quotas, territory plans, and capacity models while driving data governance and CRM excellence.

You will lead a cross-functional team, manage pipeline reviews, and implement end-to-end sales processes and enablement to ensure accurate, trusted numbers reach executive leadership.