Director, GTM Ops: Revenue & Forecasting Leader

RevOps Report; Waltham (MA); On-site; USD 165,000 - 296,000; Full time

Job summary

Wolters Kluwer seeks a Director of GTM Operations to partner with Sales, Finance, Marketing, Enablement, and Order Management. You will own forecasting cycles, pipeline health, and field execution to improve revenue performance.

This role emphasizes data integrity, dashboard development, and cross-functional collaboration across Salesforce and Power BI. Reporting to Revenue Operations leadership, you’ll drive program alignment, optimize go-to-market processes, and enable scalable growth while

Qualifications

• 5+ years in Sales/Revenue Operations or related roles, SaaS/healthcare experience preferred.
• Strong forecasting, pipeline, and opportunity management knowledge.
• Experience creating dashboards and business-performance views for field and executive audiences.
• Ability to translate data into actionable recommendations in a matrix organization.

Responsibilities

• Partner with regional/segment leadership to convert priorities into operating plans and metrics.
• Lead weekly forecast calls, pipeline reviews, and performance reviews with timely submissions.
• Set pipeline-review standards to improve quality, forecast accuracy, and productivity.
• Develop dashboards and reports for field and executive stakeholders; ensure data integrity across tools.
• Drive CRM adoption and data governance across Salesforce and related platforms.
• Collaborate with Sales Managers, Account Executives, and Marketing to align lifecycle and lead routing.
• Coordinate with Order Management, Finance, and Global Sales Ops for accurate reporting and process improvements.

Skills

Sales Operations

Revenue Operations

CRM analytics

Salesforce

Power BI

Einstein Analytics

Tools

Salesforce

Power BI

Einstein Analytics

Job description

Wolters Kluwer seeks a Director of GTM Operations to partner with Sales, Finance, Marketing, Enablement, and Order Management. You will own forecasting cycles, pipeline health, and field execution to improve revenue performance.

This role emphasizes data integrity, dashboard development, and cross-functional collaboration across Salesforce and Power BI. Reporting to Revenue Operations leadership, you’ll drive program alignment, optimize go-to-market processes, and enable scalable growth while