Strategic Retail Account Manager

Acosta; New Orleans (LA); On-site; USD 47,000 - 59,000; Full time

Job summary

Acosta is seeking a Customer Manager to lead the principals' business within designated customer accounts. You will drive sales growth, manage in-store presence, and coordinate trade marketing initiatives.

As a key liaison, you will develop a comprehensive Customer Business Plan, engage decision-makers, and optimize costs while delivering programs that boost market share. The role emphasizes cross-functional collaboration and data-driven selling.

Qualifications

• Bachelor’s degree or equivalent in the relevant industry.
• At least six months of experience in retail (CPG), marketing, space management, or resets.
• Excellent presentation skills and proficiency with Microsoft Office.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Achieve sales goals by delivering principals’ objectives at assigned customers, including merchandising and pricing.
• Develop a comprehensive Customer Business Plan aligned with principals’ priorities.
• Call on all decision-makers to present and sell business plans and programs.
• Manage costs and optimize brokerage, commissions, and budgets.
• Ensure a strong in-store presence by coordinating with store operations and HQ.
• Oversee trade marketing funds and utilize data to sell concepts to customers.
• Collaborate with Retail Sales Managers on major initiatives and new product introductions.
• Share market knowledge with team members to drive collective success.

Skills

PowerPoint

Excel

Word

Outlook

Web-based apps

Presentation skills

Project management

Education

Bachelor’s degree or equivalent

Job description

Acosta is seeking a Customer Manager to lead the principals' business within designated customer accounts. You will drive sales growth, manage in-store presence, and coordinate trade marketing initiatives.

As a key liaison, you will develop a comprehensive Customer Business Plan, engage decision-makers, and optimize costs while delivering programs that boost market share. The role emphasizes cross-functional collaboration and data-driven selling.