Strategic Retail Account Manager

Acosta Sales & Marketing; Marlborough (MA); On-site; USD 57,000 - 71,000; Full time

Job summary

Acosta is seeking a Customer Manager to lead our principals’ business within designated customer accounts. You will drive sales, develop strategic plans, and engage decision-makers to advance programs and initiatives.

You will coordinate trade marketing funds, manage costs, and ensure strong in-store presence while collaborating with retail teams to accelerate growth across assigned customers.

Qualifications

• Bachelor’s degree or equivalent in the relevant industry.
• At least six months+ of experience in retail (CPG), marketing, space management, or resets.

Responsibilities

• Achieve sales goals by delivering principals’ objectives at assigned customers.
• Develop a comprehensive Customer Business Plan aligned with principals’ priorities.
• Personally call on all decision-makers to present and sell programs.
• Oversee costs and expenditures to maximize revenue and efficiency.
• Ensure strong in-store presence by coordinating with headquarters and store personnel.
• Manage trade marketing funds and leverage data to sell concepts.
• Operate within budget and communicate priorities across teams.
• Collaborate with Retail Sales Managers on initiatives and new product launches.
• Share market knowledge with team to drive collective success.

Skills

Presentation skills

Multi-project management

Microsoft PowerPoint

Excel

Word/Outlook

Web-based applications

Education

Bachelor’s degree or equivalent

Tools

PowerPoint

Excel

Word

Outlook

Job description

Acosta is seeking a Customer Manager to lead our principals’ business within designated customer accounts. You will drive sales, develop strategic plans, and engage decision-makers to advance programs and initiatives.

You will coordinate trade marketing funds, manage costs, and ensure strong in-store presence while collaborating with retail teams to accelerate growth across assigned customers.