Strategic Account Growth Manager

Acosta Sales & Marketing; Bloomfield (NJ); Hybrid; USD 57,000 - 60,000; Full time

Job summary

Acosta Group is seeking a Customer Manager to oversee principals’ business within assigned customer accounts in New Jersey. You will drive sales, plan strategically, engage with decision-makers, and manage budgets to ensure profitable in-store performance.

The role requires coordinating with internal teams and retailers to execute programs, optimize pricing, and deliver compelling business plans. Strong communication, organization, and Microsoft Office proficiency are essential.

Qualifications

• Education: Bachelor of Arts Degree or equivalent work experience.
• Experience: A minimum of six+ months of relevant experience in retail (CPG industry), marketing, space management, and/or resets.
• Technical Skills: Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications.
• Project Management: Ability to handle multiple projects simultaneously with strong organizational skills.

Responsibilities

• Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
• Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
• Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
• Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more.
• In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
• Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
• Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
• Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
• Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
• Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
• Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
• Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
• Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
• Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
• Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Skills

Communication skills

Presentation

Sales

Education

Bachelor of Arts Degree or equivalent

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Acosta Group is seeking a Customer Manager to oversee principals’ business within assigned customer accounts in New Jersey. You will drive sales, plan strategically, engage with decision-makers, and manage budgets to ensure profitable in-store performance.

The role requires coordinating with internal teams and retailers to execute programs, optimize pricing, and deliver compelling business plans. Strong communication, organization, and Microsoft Office proficiency are essential.