Strategic Customer Growth Manager

Acosta; Milwaukee (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Acosta is hiring a Customer Manager to drive sales and market share growth within designated customer accounts. You will develop a comprehensive Customer Business Plan, engage all decision-makers, manage trade funds, and ensure an optimal in-store presence across assigned stores.

The role emphasizes strategic planning, cost management, proactive communication, and collaboration with Retail Sales Managers on initiatives and new product launches.

Qualifications

• Bachelor's degree or equivalent in the relevant industry.
• At least six months of experience in retail (CPG), marketing, space management, or resets.
• Preferred: Sales administration or finance experience.

Responsibilities

• Achieve Sales Goals: Deliver principals' objectives, including volume and sales fundamentals at the assigned customers.
• Strategic Planning: Develop a comprehensive Customer Business Plan.
• Client Engagement: Personally call on all decision-makers to present business plans and concepts.
• Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue.
• In-Store Presence: Ensure a competitive in-store presence by calling on HQs and operations personnel.
• Trade Marketing: Manage manufacturers' trade marketing funds and leverage data to sell concepts.
• Budget Adherence: Operate within the designated budget.
• Proactive Communication: Maintain open lines of communication with key principals.
• Retail Initiatives: Collaborate on major retail initiatives and new product introductions.
• Market Knowledge: Use knowledge of customer and market to involve resources.
• Timely Information Sharing: Provide selling priorities to managers and shared resources.
• Team Collaboration: Share insights to build organizational capacity.
• Technology Utilization: Use systems to achieve objectives and maintain skills.
• Feedback and Improvement: Provide feedback to leaders for improvement.
• Special Projects: Complete special projects as requested.

Skills

Excellent presentation skills

Ability to manage multiple projects

Education

Bachelor's degree or equivalent

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Outlook

Web-based applications

Job description

Acosta is hiring a Customer Manager to drive sales and market share growth within designated customer accounts. You will develop a comprehensive Customer Business Plan, engage all decision-makers, manage trade funds, and ensure an optimal in-store presence across assigned stores.

The role emphasizes strategic planning, cost management, proactive communication, and collaboration with Retail Sales Managers on initiatives and new product launches.