Strategic Resource & Demand Planner

Arcadis; Phoenix (AZ); On-site; USD 86,000 - 103,000; Full time

Job summary

Arcadis in Phoenix seeks a Resource Planner to drive frontline workforce planning for pursuits and projects, deploying talent and maintaining data quality. You will build strong internal networks, manage demand and supply, coordinate with sector leaders and project teams, and provide timely insights to enable informed decisions.

Experience in analytics and change management is highly valued. This full-time role offers a collaborative, inclusive culture and opportunities to influence project

Qualifications

• Experience in workforce planning, resource planning, deployment coordination or similar operational planning roles within the AEC or related professional services industry.
• Deep understanding of workforce analytics and forecasting, including how demand signals, forecast accuracy and billability influence deployment decisions.
• Strong collaboration and stakeholder management skills, with the ability to build relationships with Team Managers, Project Managers, Pursuit Leaders, Account Leaders and Talent Acquisition partners.
• Knowledge of regional talent trends, labor markets and basic employment law relevant to workforce planning and deployment.
• Analytical and data-driven, with the ability to identify gaps in data, manage planning inputs and improve accuracy of workforce information.
• Change management and transformation expertise to support evolving processes and adoption of workforce planning tools.
• Knowledge of processes and systems that drive workforce planning data, WFP tags and demand matching.
• Client-oriented, solution-driven mindset to translate client needs into resource planning actions.
• Strong communication skills to provide timely feedback and early warnings on supply and demand risks.
• Ability to manage competing priorities and leverage networks to identify suitable talent for pursuits and projects.
• Understanding of commercial drivers such as utilization, billability, project margins and their impact on resource planning decisions.
• Ability to influence stakeholders and drive adherence to workforce planning practices without direct authority.
• Ability to make informed resource allocation recommendations balancing priorities and constraints.

Responsibilities

• Engage regularly with team managers to maximize billability and reliability of forecasts.
• Monitor and actively manage the demand marketplace within remit and support wider network.
• Own the 12-week look ahead quality for team managers within remit.
• Proactively engage team managers to identify work and demand for Design & Engineering.
• Provide regular dashboards insights to stakeholders for informed decisions.
• Identify and recommend recruitment needs to relevant stakeholders.
• Maximize soft booking and pre-planning practices.
• Support mobilization and de-mobilization of talent to projects.
• Act as primary contact for talent seeking opportunities and document information in system.
• Develop understanding of aligned team to provide strong recommendations.
• Build relationships with pursuit leads/project managers to identify talent options.
• Establish and maintain strong network with team managers and deliver solution-driven outcomes.
• Understand where and how to engage.
• Identify gaps or inaccuracies in workforce planning data and resolve issues.
• Assist onboarding and update profiles on WFP Tags.
• Engage with sector/industry leads to understand client talent needs.
• Manage demand marketplace and enrich workforce data.
• Identify and elevate supply and demand risks.
• Address behaviors that may impact outcomes and escalate concerns.
• Provide early warning on supply gaps to Sector WFP Directors.
• Escalate unexpected changes and leverage WFP network for solutions.
• Be the key contact in pursuits to find suitable talent or profiles for sales.
• Identify client attributes and integrate into WFP Tags to maximize value.
• Support prioritization of top-tier clients or major opportunities.
• Act as contact for Tier 3-4 client teams.

Skills

Workforce planning

Resource planning

Stakeholder management

Forecasting

Analytics

Change management

WFP Tags

Education

Degree in business/operations/HR/analytics

Tools

WFP Tags

Job description

Arcadis in Phoenix seeks a Resource Planner to drive frontline workforce planning for pursuits and projects, deploying talent and maintaining data quality. You will build strong internal networks, manage demand and supply, coordinate with sector leaders and project teams, and provide timely insights to enable informed decisions.

Experience in analytics and change management is highly valued. This full-time role offers a collaborative, inclusive culture and opportunities to influence project