Strategic Renewals Manager – APJ

Rozgoo; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Okta is seeking a Renewal Manager to oversee customer contract renewals across APJ, driving retention and revenue growth. You will partner with sales, customer success, and legal to craft renewal strategies and execute them to maximize value for customers and the business.

You will build strong customer relationships, analyze renewal risks, and identify opportunities for upsell and cross-sell. This is a strategic, customer-facing role with a global scope and high impact.

Qualifications

• Build and maintain strong customer relationships to ensure timely renewals.
• Demonstrate sales and negotiation skills to renew contracts on favorable terms.
• Analyse data to identify renewal risks and opportunities; develop renewal plans.

Responsibilities

• Manage and renew customer contracts across APJ.
• Collaborate with sales, customer success, and legal to ensure a seamless renewal process.
• Identify upsell opportunities and drive revenue growth through renewals.

Skills

Customer relationships

Sales & negotiation

Analytical thinking

Collaboration

Time management

Job description

Okta is seeking a Renewal Manager to oversee customer contract renewals across APJ, driving retention and revenue growth. You will partner with sales, customer success, and legal to craft renewal strategies and execute them to maximize value for customers and the business.

You will build strong customer relationships, analyze renewal risks, and identify opportunities for upsell and cross-sell. This is a strategic, customer-facing role with a global scope and high impact.