Strategic APJ Renewals Manager

Okta; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Well-Being

Social Impact

Talent Development

Job summary

Okta is seeking a Renewal Manager to manage and renew customer contracts across APJ, ensuring retention and revenue growth. The role emphasizes strategic value validation, collaboration with sales, customer success, and legal, and proactive renewal planning to maximize term extensions.

The candidate excels in negotiating complex agreements, maintaining strong customer relationships, and coordinating with internal teams to drive renewals while identifying upsell opportunities and ensuring timely

Qualifications

• Experience in renewals or account management or customer-facing roles.
• Ability to negotiate complex license agreements.
• Experience with APJ customers including Australia, Japan, Singapore, and Korea.
• Strong integrity and independence in closing deals.
• Highly organized with attention to detail.
• Excellent written and verbal communication.
• Ability to manage multiple renewals and collaborate with internal teams.

Responsibilities

• Manage and renew customer contracts across APJ to ensure retention and revenue growth.
• Collaborate with sales, customer success, and legal to execute renewal strategies.
• Identify upsell and cross-sell opportunities and articulate value to customers.
• Forecast renewals using internal systems and work with account teams for short and long term planning.
• Coordinate with cross-functional teams to ensure a seamless renewal process.

Skills

Customer Relationships

Sales & Negotiation

Analytical Thinking

Forecasting

Team Collaboration

Prioritization

Communication

Influence & Negotiation

Tools

CRM systems

Contract knowledge

Data analytics tools

Job description

Okta is seeking a Renewal Manager to manage and renew customer contracts across APJ, ensuring retention and revenue growth. The role emphasizes strategic value validation, collaboration with sales, customer success, and legal, and proactive renewal planning to maximize term extensions.

The candidate excels in negotiating complex agreements, maintaining strong customer relationships, and coordinating with internal teams to drive renewals while identifying upsell opportunities and ensuring timely