Strategic Renewals Leader - Remote

Salesforce, Inc.; Atlanta (GA); Remoto; USD 71.000 - 114.000; Tempo pieno

Descrizione del lavoro

Salesforce, Inc. is seeking a Renewals Manager to own a portfolio of existing customers, maximize retention, and negotiate complex contracts. You will coordinate with cross-functional teams to ensure timely delivery and customer success.

The role focuses on building credibility with executives, presenting pricing, and expanding opportunities within existing accounts. This remote/home-based position offers exposure to Salesforce's renewal strategy and a fast-paced SaaS environment.

Competenze

• 3+ years of proven work experience as a Renewals Manager, Account Manager, or Key Account Manager.
• BA/BS degree in Business Administration, Sales or relevant field is required
• Demonstrable ability to communicate, present and influence stakeholders at all levels including executive and C-level
• Solid experience with CRM software (e.g. Salesforce) and CPQ tools
• Experience delivering client-focused solutions and excellent communication and negotiation skills

Mansioni

• Owning our customer renewals by building and maintaining long-lasting client relationships
• Developing strong relationships with customers, connecting with key executives and stakeholders and preparing customer-facing presentations and pricing
• Negotiating contracts and closing agreements to maximize profits and minimize customer churn
• Liaising with cross-functional internal teams to improve the entire customer experience
• Serving as the lead point of contact for all customer account management matters
• Forecasting and tracking key account metrics and preparing reports on account status

Conoscenze

Renewals management

Salesforce

CPQ tools

Formazione

BA/BS in Business Administration or relevant field

Strumenti

Salesforce

CPQ tools

Descrizione del lavoro

Salesforce, Inc. is seeking a Renewals Manager to own a portfolio of existing customers, maximize retention, and negotiate complex contracts. You will coordinate with cross-functional teams to ensure timely delivery and customer success.

The role focuses on building credibility with executives, presenting pricing, and expanding opportunities within existing accounts. This remote/home-based position offers exposure to Salesforce's renewal strategy and a fast-paced SaaS environment.