Strategic Renewals & Accounts Lead

Salesforce, Inc.; Oregon; Hybrid; USD 71,000 - 114,000; Full time

Job summary

Salesforce, Inc. is seeking a Renewals Manager to own a portfolio of existing customers, maximize retention, and negotiate complex contracts. You will work with executives and cross-functional teams to deliver solutions that meet customer needs while driving revenue growth.

The role requires strong communication and presentation skills, experience with CRM and CPQ tools, and the ability to manage multiple accounts with precision. This is a full-time position based in the United States.

Qualifications

• 3+ years in renewals, account, or key account management.
• BA/BS degree in Business Administration or related field.
• Strong communication with executives and stakeholders at all levels.

Responsibilities

• Own renewals by building long-term client relationships.
• Develop relationships with executives and stakeholders and prepare pricing.
• Negotiate contracts and close agreements to maximize retention and profits.
• Coordinate with cross-functional teams to enhance customer experience.
• Forecast key account metrics and report on status.

Skills

Client relationships

Negotiation

Presentation skills

CRM software

Stakeholder management

Education

BA/BS in Business Administration

Tools

Salesforce

CPQ tools

Job description

Salesforce, Inc. is seeking a Renewals Manager to own a portfolio of existing customers, maximize retention, and negotiate complex contracts. You will work with executives and cross-functional teams to deliver solutions that meet customer needs while driving revenue growth.

The role requires strong communication and presentation skills, experience with CRM and CPQ tools, and the ability to manage multiple accounts with precision. This is a full-time position based in the United States.