Strategic Renewal Specialist (Remote)

Rockwell Automation; Milwaukee (WI); Hybrid; CAD 82,000 - 122,000; Full time

Benefits offered by this job

Health Insurance including Medical and

Dental Health Care Spending Account (H

Employee Assistance Program (EAP)

Retirement plans

Paid Time off

Volunteering Time off

Employer Savings Plan Matching

Employer Paid DC Pension

Maternity and Parental Leave

Top-Up Fitness Reimbursement Program

Job summary

Rockwell Automation seeks a Renewal Specialist to support renewal execution for customer contracts and subscriptions, collaborating with Customer Success Managers, distributors, and internal teams across Canada and the USA. The role is remote with some travel to customer sites.

You will report to the Team Lead or Regional Manager and coordinate renewal proposals, maintain renewal tracking, and ensure timely, accurate renewals across the portfolio.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• Ability to travel 10–20% of the time.
• US Applicants – Legal authorization to work in USA; no visa sponsorship for this role.

Responsibilities

• Support renewal execution across assigned contracts and customer accounts.
• Coordinate with distributors to initiate and track renewal proposals.
• Ensure renewal documentation is prepared, organized, and communicated effectively.
• Track renewal status and provide visibility into renewal progress and outcomes.
• Support low-touch and distributor-led contract motions.
• Assist Strategic and Regional CSMs with renewal coordination and execution.
• Maintain accurate renewal tracking in internal systems.

Skills

Communication skills

Collaboration

Attention to detail

Multitasking

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Gainsight

Job description

Rockwell Automation seeks a Renewal Specialist to support renewal execution for customer contracts and subscriptions, collaborating with Customer Success Managers, distributors, and internal teams across Canada and the USA. The role is remote with some travel to customer sites.

You will report to the Team Lead or Regional Manager and coordinate renewal proposals, maintain renewal tracking, and ensure timely, accurate renewals across the portfolio.