Hybrid Renewal Specialist: AI-Driven Legal Tools

Thomson Reuters; Eagan, Frisco, Ann Arbor (MN, TX, MI); Hybrid; USD 78,000 - 146,000; Full time

Benefits offered by this job

Flex My Way policies

Grow My Way development

Mental Health Days

Headspace app

Tuition reimbursement

401k with company match

Job summary

Thomson Reuters Corp. is seeking a renewal specialist for the Small Law Firm segment in a hybrid role based in the United States (Eagan, MN; Frisco, TX; Ann Arbor, MI).

The position focuses on retaining customers and expanding Westlaw, Practical Law, and CoCounsel revenue by leveraging product insights and strong negotiation skills. You will drive renewal volume, promote digital capabilities, and develop multi-year strategies while maintaining detailed renewal portfolios and accurate

Qualifications

• High degree of professionalism and strong leadership skills required.
• Strong communication and presentation skills, especially via telephone, required.
• Well-developed negotiation skills required.
• Strong attention to detail and excellent organizational skills.
• Ability to travel occasionally to training sessions, meetings, and to customer locations.

Responsibilities

• Drive Results: Meet monthly renewal volume and revenue requirements.
• Consultation: Promoting Thomson Reuters digital capabilities to help customers do business on their time in a simplified way.
• Retention Focused: Securing long term revenue by targeting multi-year contract goals and assisting with renewal portfolio growth by reaching upsell goals.
• Product Proposition: Designs and develops strategies to increase market share, conducts demonstrations to introduce and position new products effectively.
• Sales Process: Aligning with workflow methodology and digital forward workstream.
• Reporting: Maintaining an accurate and up-to-date renewal portfolio by meeting business system logging requirements.
• Planning: Forecasting your business attainment accurately on a monthly basis

Skills

Communication skills

Presentation skills

Negotiation skills

CRM knowledge

AI literacy

Travel flexibility

Education

J.D. or equivalent legal experience

Tools

CRM software

Analytics tools

Job description

Thomson Reuters Corp. is seeking a renewal specialist for the Small Law Firm segment in a hybrid role based in the United States (Eagan, MN; Frisco, TX; Ann Arbor, MI).

The position focuses on retaining customers and expanding Westlaw, Practical Law, and CoCounsel revenue by leveraging product insights and strong negotiation skills. You will drive renewal volume, promote digital capabilities, and develop multi-year strategies while maintaining detailed renewal portfolios and accurate