Strategic Renewal Manager – Remote, Equity + Benefits

Chainguard; United States; Remote; USD 150,000 - 184,000; Full time

Benefits offered by this job

Flexible & Remote-First Culture

Equity stock options

100% Covered Health Insurance

Flexible Time Off

18 Weeks Paid Parental Leave

Job summary

Chainguard is seeking a Renewal Manager, Commercial in the United States to own the end-to-end renewal cycle for a defined book of business. You will drive on-time renewals, negotiate pricing, and coordinate with Finance, Legal, and Deal Desk to ensure accurate contract execution.

You will partner with Customer Success, Sales, and Ops to balance renewal outcomes with growth opportunities, maintain CRM hygiene, and mitigate churn.

Qualifications

• 2+ years in B2B SaaS renewals, customer success, account management, or sales with direct ownership of contracts.
• Experience negotiating pricing and contract terms while maintaining relationships.
• Ability to manage multiple renewal cycles in a fast-paced environment.

Responsibilities

• Renewal Management: Own end-to-end renewal process for a portfolio of commercial customers, driving on-time renewals.
• Commercial Execution: Generate renewal quotes, lead pricing and contract negotiations, coordinate with Finance, Legal, and Deal Desk.
• Forecasting & CRM Hygiene: Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status.
• Risk & Retention Strategy: Identify renewal risks early and collaborate to mitigate churn and improve gross retention.
• Process & Playbooks: Develop renewal playbooks and processes to increase efficiency and on-time renewal rates.

Skills

Renewals expertise

Contract negotiation

CRM hygiene

Cross-functional

Strong communication

Tools

Salesforce

Job description

Chainguard is seeking a Renewal Manager, Commercial in the United States to own the end-to-end renewal cycle for a defined book of business. You will drive on-time renewals, negotiate pricing, and coordinate with Finance, Legal, and Deal Desk to ensure accurate contract execution.

You will partner with Customer Success, Sales, and Ops to balance renewal outcomes with growth opportunities, maintain CRM hygiene, and mitigate churn.