Global Renewals Lead - SaaS, Remote

Chainguard; United States; Remote; USD 138,000 - 231,000; Full time

Benefits offered by this job

Remote-friendly culture

Equity benefits

Health insurance

Flexible time off

Parental leave (18 weeks)

Job summary

Chainguard is seeking a Senior Manager, Renewals to build and lead the global renewals function across Commercial, Enterprise, and Public Sector. You will own the renewal forecast, set strategy, and develop Renewal Managers to drive on-time renewals and strong gross retention.

You will partner with Sales, Finance, and RevOps to align pricing, policies, and forecasting while scaling the team across regions as the business grows. Strong leadership and commercial judgment are essential.

Qualifications

• 8+ years in B2B SaaS renewals or customer success with 4+ years leading teams.
• Proven ownership of renewal/retention numbers and forecast accuracy.
• Experience leading renewals across multiple segments including enterprise/public sector.

Responsibilities

• Build and lead the global renewals organization across segments.
• Own the renewal forecast and gross retention targets.
• Set renewal pricing, discounting, uplift, and multi-year guidelines.
• Run weekly renewal forecast cadence and report health and risk.
• Define ownership and handoffs between Renewal Managers, CSMs and AEs.
• Develop renewal playbooks and improve on-time renewal rates.

Skills

Renewals leadership

Forecasting

Pricing strategy

Sales/CS collaboration

CRM systems (Salesforce)

Forecasting tools (Clari)

Tools

Salesforce

Clari

Job description

Chainguard is seeking a Senior Manager, Renewals to build and lead the global renewals function across Commercial, Enterprise, and Public Sector. You will own the renewal forecast, set strategy, and develop Renewal Managers to drive on-time renewals and strong gross retention.

You will partner with Sales, Finance, and RevOps to align pricing, policies, and forecasting while scaling the team across regions as the business grows. Strong leadership and commercial judgment are essential.