Renewal Manager, Commercial (Fully Remote)

Chainguard; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Chainguard is seeking a Renewal Manager to own the end-to-end renewal process for a portfolio of commercial customers. You will drive on-time renewals through proactive planning, lead pricing and contract negotiations, and coordinate with Finance, Legal, and Deal Desk for accurate execution.

You will maintain renewal data in CRM, identify risks early, and collaborate cross-functionally to mitigate churn and improve gross retention.

Qualifications

• Own end-to-end renewal process for a portfolio of commercial customers.
• Drive on-time renewals through proactive planning and negotiation.
• Collaborate with Finance, Legal, and Deal Desk for accurate execution.
• Identify risks early and mitigate churn.

Responsibilities

• Own end-to-end renewal process for a portfolio of commercial customers.
• Lead pricing and contract negotiations to secure renewals.
• Coordinate with Finance, Legal, and Deal Desk for accurate execution.
• Maintain renewal data in CRM and identify risks early to reduce churn.

Skills

Renewal management

Pricing negotiations

CRM data maintenance

Cross-functional collaboration

Churn reduction

Job description

• - Own the end-to-end renewal process for a portfolio of commercial customers, driving on-time renewals through proactive planning and negotiation.
• - Generate renewal quotes, lead pricing and contract negotiations, and coordinate with Finance, Legal, and Deal Desk for accurate execution.
• - Maintain renewal data in CRM, identify risks early, and collaborate cross-functionally to mitigate churn and improve gross retention.