Strategic Renewal & Growth Account Manager — Remote

Accelevents; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Accelevents is seeking an experienced Account Manager to own renewals and expansion for a portfolio of strategic customers. You will close growth opportunities, price and structure multi-year renewals, and collaborate with a dedicated Customer Success Manager on each account.

You will run growth plans, map gaps across events, modules, and structure, and drive cross-department expansion with a focus on retention and ARR.

Formación

• 4+ years in a B2B SaaS account management, renewals, or expansion role with a quota or retention target.
• Track record of growing existing accounts, not just renewing them, with numbers you can walk us through.
• Comfort running a large book of accounts while doing deep growth work on the most strategic ones.
• Strong commercial judgment: pricing, multi-year structures, negotiating uplift and holding a concession ladder.
• Discipline with CRM and forecasting; HubSpot experience preferred.
• Clear writing skills. Growth plans, CSQL rejections, and forecasts are written, and they get read.

Responsabilidades

• Run renewals on a consistent cadence from account review through proposal, negotiation, and signature.
• Build and work growth plans for key accounts with defined opportunities.
• Run the expansion playbook including share-of-wallet expansion and multi-year deals.
• Qualify CSM-sourced leads promptly and keep the CSM updated through to the outcome.
• Build the agency channel and map agency client rosters for partnerships.
• Staff the save desk and capture why customers leave to improve retention.
• Keep the forecast honest by reporting renewals and expansion; maintain open deals in HubSpot.

Conocimientos

Account management

Renewals

Expansion

Commercial judgment

CRM

Forecasting

Writing skills

Quota management

Herramientas

HubSpot

Chargebee

Descripción del empleo

Accelevents is seeking an experienced Account Manager to own renewals and expansion for a portfolio of strategic customers. You will close growth opportunities, price and structure multi-year renewals, and collaborate with a dedicated Customer Success Manager on each account.

You will run growth plans, map gaps across events, modules, and structure, and drive cross-department expansion with a focus on retention and ARR.