Remote Strategic Account Manager – Renewals & Growth

Accruent; Austin (TX); Sur place; USD 62 000 - 103 000; Plein temps

Résumé du poste

Accruent in Austin, TX is seeking an Account Manager to manage a high-volume portfolio of North American customers. You will drive renewals, identify upsell and cross-sell opportunities, and maintain strong engagement with key stakeholders to ensure retention and expansion.

The role requires proactive, customer-focused collaboration with Sales and Customer Success, leveraging CRM data to forecast renewals and guide product adoption.

Qualifications

• 3+ years of experience in inside sales, account management, or customer success within B2B SaaS or enterprise software.
• Proven track record of meeting revenue and retention goals.
• Experience using Salesforce or similar CRM platforms.

Responsabilités

• Manage a large book of accounts with recurring revenue models, ensuring timely renewals and account health.
• Build trusted relationships with key decision-makers to drive product adoption and customer satisfaction.
• Maintain accurate forecasting and pipeline management in CRM systems.
• Partner with Customer Success to ensure onboarding and ongoing product utilization.

Connaissances

Inside sales

Account management

Customer success

Sales targets

Outils

Salesforce

Description du poste

Accruent in Austin, TX is seeking an Account Manager to manage a high-volume portfolio of North American customers. You will drive renewals, identify upsell and cross-sell opportunities, and maintain strong engagement with key stakeholders to ensure retention and expansion.

The role requires proactive, customer-focused collaboration with Sales and Customer Success, leveraging CRM data to forecast renewals and guide product adoption.