Strategic Account Manager - Growth & Renewals (Remote)

Midwest Startups; United States, Northern America, Americas; Hybrid; USD 130,000 - 155,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Remote work option

Job summary

Grace Hill is seeking an Account Manager to own renewal and expansion across a defined book of business, partnering with Customer Success to drive value and renewals. You will lead multiyear deals, negotiate with VP- and C-level stakeholders, and leverage Salesforce and data tools to forecast growth.

Collaborate across Sales, Customer Success, and RevOps to ensure accurate pipeline and proactive account planning, while driving NOI and talent retention outcomes for multifamily and commercial real

Qualifications

• 3–5 years of quota-carrying account management, renewals, or expansion in SaaS or B2B technology.
• Proven track record of growing existing accounts with multi-year renewals.
• Bachelor's degree in business or a related field.

Responsibilities

• Own renewal and expansion across an assigned book of business, including multiyear deals.
• Identify cross-sell opportunities using usage data, surveys, and benchmarking.
• Maintain Salesforce hygiene with accurate stages, dates, amounts, and next steps.
• Collaborate with Customer Success, Solutions, and RevOps teams to align on account strategy.

Skills

Quota carrying

Forecasting

SaaS sales

Consultative selling

Stakeholder management

Education

Bachelor's degree in business or related field

Tools

Salesforce

Slack

Gong

Job description

Grace Hill is seeking an Account Manager to own renewal and expansion across a defined book of business, partnering with Customer Success to drive value and renewals. You will lead multiyear deals, negotiate with VP- and C-level stakeholders, and leverage Salesforce and data tools to forecast growth.

Collaborate across Sales, Customer Success, and RevOps to ensure accurate pipeline and proactive account planning, while driving NOI and talent retention outcomes for multifamily and commercial real