Strategic Renewal & Growth Account Manager

Citrix; North Carolina; On-site; USD 65,000 - 95,000; Full time

Job summary

The Account Manager role at Cloud Software Group in the United States focuses on managing and renewing existing customer contracts within named accounts. You will drive co-terming for extension events and align renewal timing with client strategy, while pursuing moderate uplifts as directed by leadership.

Responsibilities include leading renewal processes, strengthening relationships with VP level and above across EUC, Networking, Security and C‑Suite, identifying upsell opportunities,

Qualifications

• Experience in managing renewals and negotiations in a B2B environment.
• Ability to articulate value propositions and close deals.
• Proven track record of building senior-level relationships.

Responsibilities

• Renewal Management: Lead the renewal process for assigned accounts.
• Co-Terming: Align renewal dates with customer strategy.
• Relationship Management: Build and maintain executive relationships (VP and above).
• Upsell Opportunities: Identify and pursue upsell opportunities within existing accounts.
• Negotiation: Negotiate contract terms and pricing for mutual benefit.
• Partner Management: Collaborate with strategic partners.

Skills

Renewal management

Negotiation

Relationship building

Communication

Business acumen

Sales

B2B sales

Job description

The Account Manager role at Cloud Software Group in the United States focuses on managing and renewing existing customer contracts within named accounts. You will drive co-terming for extension events and align renewal timing with client strategy, while pursuing moderate uplifts as directed by leadership.

Responsibilities include leading renewal processes, strengthening relationships with VP level and above across EUC, Networking, Security and C‑Suite, identifying upsell opportunities,