SaaS Renewal & Growth Manager

Cloud Software Group, LLC; Town of Florida (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Cloud Software Group is seeking a Renewal Specialist to own the end-to-end renewal process for a portfolio of commercial accounts. You will lead negotiations to minimize churn, protect margins, and secure multi-year contracts while partnering with Customer Success, Field Sales and Product to communicate value and resolve blockers.

You will forecast renewal metrics, maintain pipeline hygiene in the CRM, drive product adoption, and consistently meet quarterly and annual quotas through proactive

Qualifications

• Experience in B2B renewals or SaaS renewal management.
• Proven negotiation skills for pricing, terms & contract structures.
• Strong verbal and written communication with mid-level and executive stakeholders.
• Ability to forecast renewals and manage CRM-based pipeline.

Responsibilities

• Own end-to-end renewal lifecycle for a portfolio of commercial accounts.
• Lead renewal negotiations to minimize churn and protect margins.
• Accurately forecast renewal metrics and maintain forecast hygiene in CRM.
• Collaborate with Customer Success, Field Sales and Product to remove blockers and show value.
• Drive software adoption and identify early indicators of risk.
• Meet or exceed quarterly and annual sales quotas.

Skills

Renewals SaaS

Negotiation

Communication

Forecasting

Tools

CRM

CPQ

Microsoft Office

Job description

Cloud Software Group is seeking a Renewal Specialist to own the end-to-end renewal process for a portfolio of commercial accounts. You will lead negotiations to minimize churn, protect margins, and secure multi-year contracts while partnering with Customer Success, Field Sales and Product to communicate value and resolve blockers.

You will forecast renewal metrics, maintain pipeline hygiene in the CRM, drive product adoption, and consistently meet quarterly and annual quotas through proactive