Strategic Renewal & Growth Account Lead

Cloud Software Group, LLC; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Cloud Software Group is seeking an Account Manager to oversee renewals and co-terming for named accounts in the Charlotte area. You will manage executive-level relationships, identify upsell opportunities, and negotiate terms to meet company and customer objectives.

The role emphasizes strategic coordination with leadership, ensuring alignment with customer strategy and driving renewal success while contributing to regional growth. A strong communication and negotiation track record is essential.

Qualifications

• 3+ years in sales and negotiation, B2B preferred.
• Excellent verbal and written communication skills.
• Proven ability to build and maintain relationships with customers and internal stakeholders.
• Strong understanding of business drivers and aligning solutions with customer needs.
• Track record of achieving renewal and sales targets.

Responsibilities

• Lead renewal process for assigned accounts, ensuring timely renewals.
• Strategically align renewal dates with customer timelines (co-terming).
• Establish and maintain relationships with VP level and above across multiple domains.
• Identify and pursue upsell opportunities in line with leadership guidance.
• Negotiate contract terms and pricing for mutual benefit.
• Partner effectively with strategic collaborators.

Skills

Sales experience

Communication skills

Relationship management

Business acumen

Target attainment

Job description

Cloud Software Group is seeking an Account Manager to oversee renewals and co-terming for named accounts in the Charlotte area. You will manage executive-level relationships, identify upsell opportunities, and negotiate terms to meet company and customer objectives.

The role emphasizes strategic coordination with leadership, ensuring alignment with customer strategy and driving renewal success while contributing to regional growth. A strong communication and negotiation track record is essential.