Remote SaaS Account Manager - Renewals & Growth

FaceUp Technology Inc.; Charleston (SC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Unlimited PTO

Paid sick leave

Remote-friendly setup

401(k) matching

Job summary

FaceUp Technology Inc. is seeking an Account Manager based in the US (East Coast) to own renewals and expansion for a portfolio of B2B customers. You will drive revenue retention, renewal planning, and growth in collaboration with Customer Experience and Sales.

You will manage renewal timelines, lead commercial discussions, build structured growth plans, and engage with senior stakeholders to close upsell/cross-sell opportunities while monitoring risk and ensuring accurate forecast updates.

Qualifications

• 3–5 years in B2B SaaS commercial roles owning renewals and expansion.
• Strong understanding of recurring revenue models and structured account growth planning.
• Proven experience with enterprise and mid-market B2B clients in a US-wide book of business.

Responsibilities

• Own renewals and expansion revenue across a portfolio of US-based customers.
• Lead pricing discussions and contract negotiations through to close.
• Maintain CRM hygiene and accurate forecast updates with the commercial lead.

Skills

B2B SaaS sales

Account management

MEDDPICC framework

Forecasting & CRM hygiene

Contract negotiations

Executive stakeholder management

Discovery & qualification

Pricing discussions

Presentations

Customer relationships

Tools

CRM software

Job description

FaceUp Technology Inc. is seeking an Account Manager based in the US (East Coast) to own renewals and expansion for a portfolio of B2B customers. You will drive revenue retention, renewal planning, and growth in collaboration with Customer Experience and Sales.

You will manage renewal timelines, lead commercial discussions, build structured growth plans, and engage with senior stakeholders to close upsell/cross-sell opportunities while monitoring risk and ensuring accurate forecast updates.