Strategic Remote Client Services Manager

Gallagher Bassett; Rolling Meadows (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher Bassett is seeking an experienced Client Relationship Manager to oversee a portfolio of up to 25 clients, driving satisfaction, retention, and program success. This remote role requires travel to client sites and collaboration with internal teams to deliver data-driven insights and proactive guidance.

The ideal candidate has construction industry experience, a Bachelor’s degree with 5 years in related work, and an active insurance license.

Qualifications

• Bachelor's degree and 5 years related experience.
• Insurance license required.
• Often travels for client needs (e.g., claim reviews).

Responsibilities

• Manage up to 25 dedicated clients as the primary contact.
• Lead client meetings and contribute to program strategy.
• Collaborate with internal teams to achieve client goals.
• Develop service plans and monitor profitability.
• Present data-driven insights and performance updates.

Skills

Client relationship management

Data-driven insights

Cross-functional collaboration

Presentation skills

Education

Bachelor's degree

Job description

Gallagher Bassett is seeking an experienced Client Relationship Manager to oversee a portfolio of up to 25 clients, driving satisfaction, retention, and program success. This remote role requires travel to client sites and collaboration with internal teams to deliver data-driven insights and proactive guidance.

The ideal candidate has construction industry experience, a Bachelor’s degree with 5 years in related work, and an active insurance license.