Senior Client Success Manager - Insurance, Remote

Arthur J. Gallagher & Co. (AJG); Northern (KY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher seeks a Senior Client Service Manager to lead client success initiatives within our Commercial team. You will work with senior leaders, clients, and colleagues to deliver tailored solutions, mentor team members, and drive high-value service delivery.

Eligible candidates will bring 5+ years in client service or claims management, a Property and Casualty license, and proficiency in Microsoft Office. A collaborative, adaptable, and results-driven mindset is essential.

Qualifications

• Bachelor's degree required; or GED with 10+ years of client service/claims experience.

Responsibilities

• Lead renewal process and strategy for complex accounts, overseeing client information gathering and needs analysis.

Skills

Relationship building

Adaptability

Team collaboration

Client service excellence

Education

Bachelor's degree

Property and Casualty Insurance License

Tools

Microsoft Office

Job description

Gallagher seeks a Senior Client Service Manager to lead client success initiatives within our Commercial team. You will work with senior leaders, clients, and colleagues to deliver tailored solutions, mentor team members, and drive high-value service delivery.

Eligible candidates will bring 5+ years in client service or claims management, a Property and Casualty license, and proficiency in Microsoft Office. A collaborative, adaptable, and results-driven mindset is essential.