Strategic Regional Logistics Account Manager

Crane Worldwide Logistics LLC

Irving, Northern (TX, KY)

Hybrid

USD 70,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Medical, Dental & Vision

Tuition Reimbursement

Employee recognition & rewards

Volunteer time

Employee discounts

Wellness incentives

Potential quarterly bonus

Job summary

Crane Worldwide Logistics LLC in Irving, TX is seeking a Client Relations and Sales Specialist responsible for managing business relationships and account growth within the freight forwarding sector. The role emphasizes cross-functional collaboration, SOP execution, and data-driven reporting to improve service delivery across Crane Worldwide offices.

The ideal candidate will have 3-5 years in sales/account management in logistics, strong communication and organizational skills, and proficiency

Qualifications

3-5 years of successful sales or account management or operations experience in freight forwarding, logistics and/or transportation industry.
Experience with CRM systems.
High School diploma or higher; Bachelor's preferred.

Responsibilities

Manage overall business relationship with clients.
Account mapping and touchpoint alignment for regional/global teams.
Run QBRs and ensure they are properly prepared.
Ensure SOPs are understood and executed across Crane Worldwide offices.
Create, monitor and distribute reports; responsible for performance management.
Analyze market and industry; identify growth opportunities.
Travel regionally to visit accounts and Crane Worldwide offices.
Maintain customer information in CRM and share updates with global network.
Ensure timely payments; assist with collections on past due invoices.
Identify and develop strategies to secure opportunities with internal resources.
Create a business development plan with short- and long-term objectives.