Strategic Account Manager: Growth & Solutions Leader

Crane Worldwide Logistics LLC; Itasca (IL); On-site; USD 54,000 - 73,000; Full time

Job summary

Crane Worldwide Logistics LLC is seeking a client-focused professional to manage relationships, drive value through strategic solutions, and coordinate between clients and our global network. You will lead monthly reviews, develop SOPs, and ensure invoicing and collections align with company goals.

The role requires strong communication, problem-solving, and travel flexibility to support both domestic and international operations.

Qualifications

• High School Degree or GED required.
• Bachelor's Degree preferred.
• Minimum five years related experience.
• Minimum four years industry experience preferred.
• Professional certification may be required in some areas.

Responsibilities

• Create value propositioning and drive solutions for clients in their book of business per quarter.
• Acts as main liaison between client and CWW network.
• Conduct monthly internal and external business reviews.
• Build and maintain local relationships with internal and external stakeholders.
• Develop and deploy SOPs for origin/destination points with sign-off.

Skills

Excellent communication

Stakeholder management

Negotiation skills

Problem solving

Organizational skills

Travel flexibility

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Crane Worldwide Logistics LLC is seeking a client-focused professional to manage relationships, drive value through strategic solutions, and coordinate between clients and our global network. You will lead monthly reviews, develop SOPs, and ensure invoicing and collections align with company goals.

The role requires strong communication, problem-solving, and travel flexibility to support both domestic and international operations.