Strategic Key Account Manager — Logistics & Growth

Crane Worldwide Logistics; Irving (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics based in Irving, Texas, is looking for a professional to handle tactical retention responsibilities for assigned accounts. This role involves managing service implementations, coordinating operations, and ensuring adherence to SOPs while monitoring account performance and client satisfaction.

A candidate must have at least two years of relevant experience and strong communication skills. The position also offers excellent benefits including a Quarterly Incentive Plan and paid time off.

Qualifications

• Minimum two years’ experience in the industry, or a related service industry.
• Minimum one-year operational experience in the service(s) the account utilizes.
• Professional certification may be required in some areas.

Responsibilities

• Lead implementation of new services in collaboration with teams.
• Maintain and assess Standard Operational Procedures (SOPs).
• Monitor account for timely payments and assist with collections.
• Manage and lead business reviews on a quarterly basis.

Skills

Organizational skills

Written and verbal communication

Customer service

Problem-solving

Detail-oriented

Education

High School diploma

Minimum two years’ experience in the industry

Minimum one-year operational experience

Job description

Crane Worldwide Logistics based in Irving, Texas, is looking for a professional to handle tactical retention responsibilities for assigned accounts. This role involves managing service implementations, coordinating operations, and ensuring adherence to SOPs while monitoring account performance and client satisfaction.

A candidate must have at least two years of relevant experience and strong communication skills. The position also offers excellent benefits including a Quarterly Incentive Plan and paid time off.