Strategic Regional Growth Manager

Acquia, Inc.; United States; Remote; USD 100,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

Wellness programs

Parental leave

Recognition programs

Job summary

Acquia in the United States seeks a seasoned Account Manager to retain and expand strategic relationships, drive renewals, and uncover upsell opportunities. You will manage multiple high-volume accounts, forecast accurately, and collaborate cross-functionally to ensure customer success.

The role requires a Bachelor degree and a proven track record of quota attainment. This position offers competitive benefits and a clear path to contribute to Acquia’s growth and customer satisfaction.

Qualifications

• Bachelor degree is required.
• 2 years working in an account management role.
• Experience with running a high volume of accounts.
• Strong forecasting and analytical skills.
• Must be able to proactively drive accounts and resolve customer escalations with minimal oversight.

Responsibilities

• Drive customer retention and identify expansion opportunities.
• Guide customers through onboarding of products and services.
• Build strategic level customer relationships and own customers’ success with Acquia platform services.
• Maintain control of account direction and strategy.
• Host Quarterly Business Reviews to identify risk and opportunities with customers.
• Build expansion pipeline by pairing targeted outbound outreach and strategic account planning with collaborative channel partner co-selling.
• Exceed quarterly renewal and net renewal goals.
• Partner with internal resources to resolve customer escalations or operational issues.
• Coordinate with business users and procurement to ensure timely renewals.
• Update and maintain Sales database weekly.

Skills

Account management

Quota ownership

Forecasting

Analytical skills

Communication

Cross-functional collaboration

Self-starter

Detail orientation

Education

Bachelor degree

Tools

CRM

Job description

Acquia in the United States seeks a seasoned Account Manager to retain and expand strategic relationships, drive renewals, and uncover upsell opportunities. You will manage multiple high-volume accounts, forecast accurately, and collaborate cross-functionally to ensure customer success.

The role requires a Bachelor degree and a proven track record of quota attainment. This position offers competitive benefits and a clear path to contribute to Acquia’s growth and customer satisfaction.