Strategic Regional Account Manager

Acquia; Oregon; Híbrido; USD 100.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

competitive healthcare coverage

wellness programs

take it when you need it time off

parental leave

recognition programs

and much more!

Descripción de la vacante

Acquia is seeking an Account Manager to retain and grow a portfolio of complex customer relationships across the Acquia platform. The role emphasizes renewal and upsell/cross-sell opportunities, owning account strategy, and driving expansion through cross-functional collaboration.

The ideal candidate will have a track record of meeting or exceeding quotas, strong forecasting skills, and the ability to manage high volumes of accounts while coordinating with procurement and business users for

Formación

• Proven track record of retaining & growing complex relationships including closing the renewal and identifying up sell / cross sell opportunities.
• Has owned & exceeded a quota
• Experience with running a high volume of accounts
• Bachelor degree is required

Responsabilidades

• Drive customer retention and identify expansion opportunities
• Guide customers through onboarding of products and services
• Build strategic level customer relationships and own customers’ success with Acquia platform services
• Maintain control of account direction and strategy
• Host Quarterly Business Reviews to identify risk and opportunities with customers
• Build expansion pipeline by pairing targeted outbound outreach and strategic account planning with collaborative channel partner co-selling
• Exceed quarterly renewal and net renewal goals
• Partner with internal resources to resolve customer escalations or operational issues
• Coordinate with business users and procurement to ensure timely renewals
• Update and maintain Sales database weekly

Conocimientos

Account management

Quota attainment

Forecasting

Relationship building

Multi-account management

Communication

Strategic thinking

Cross-functional collaboration

Self-starter

Detail oriented

Educación

Bachelor's degree

Descripción del empleo

Acquia is seeking an Account Manager to retain and grow a portfolio of complex customer relationships across the Acquia platform. The role emphasizes renewal and upsell/cross-sell opportunities, owning account strategy, and driving expansion through cross-functional collaboration.

The ideal candidate will have a track record of meeting or exceeding quotas, strong forecasting skills, and the ability to manage high volumes of accounts while coordinating with procurement and business users for