Strategic Regional Account Partner

Balance Innovations; Los Angeles (CA); On-site; USD 59,000 - 74,000; Full time

Job summary

Brink’s seeks a Regional Account Manager to grow and strengthen key customer relationships in a dynamic, B2B environment. You’ll expand solution adoption, identify growth opportunities, and drive strategic engagement across cross-functional teams.

You’ll use data-driven insights and compelling presentations to demonstrate value and secure renewals and upsells. With 1+ years in account management or business development, you’ll travel up to 60% regionally, negotiate effectively, and manage

Qualifications

• A passion for relationship-building and helping customers succeed.
• 1+ years of experience in account management, client success, or business development, ideally in a B2B environment.
• Strong business acumen and a consultative approach to identifying customer needs and solutions.
• Proven ability to engage and influence decision-makers at all levels.
• Excellent communication, presentation, and negotiation skills.
• A collaborative mindset with the ability to navigate cross-functional teams and drive shared outcomes.
• Proficiency with Microsoft Office and CRM platforms (preferably Salesforce).
• A self-starter mentality, able to work independently while staying connected to team goals.
• Willingness to travel up to 60% for in-person client engagement (in region/local travel).

Responsibilities

• Grow and strengthen existing customer relationships by identifying opportunities to expand solution adoption and increase Brink’s footprint within each account
• Engage in regular, consultative conversations with clients to understand their evolving business challenges and recommend tailored solutions
• Uncover account growth opportunities through performance analysis, market insights, and regular account reviews
• Collaborate cross-functionally with internal teams — from Customer Care and Operations to Product and Marketing — to deliver seamless, value-driven service
• Deliver compelling presentations using data, case studies, and industry trends to articulate the impact of Brink’s offerings
• Negotiate renewals and upsells, ensuring each agreement aligns with the customer’s needs and Brink’s business goals
• Use CRM tools (like Salesforce) to manage your pipeline, track engagement, and forecast account growth
• Lead Quarterly Business Reviews (QBRs) to align with key stakeholders, highlight results, and plan for continued success
• Act as the voice of the customer, sharing insights and feedback to help shape future offerings and enhance the client experience

Skills

Relationship building

Account management

Business development

Communication

Presentation skills

Negotiation

Salesforce

Tools

Salesforce

Job description

Brink’s seeks a Regional Account Manager to grow and strengthen key customer relationships in a dynamic, B2B environment. You’ll expand solution adoption, identify growth opportunities, and drive strategic engagement across cross-functional teams.

You’ll use data-driven insights and compelling presentations to demonstrate value and secure renewals and upsells. With 1+ years in account management or business development, you’ll travel up to 60% regionally, negotiate effectively, and manage